
7 Things You're Doing That Are Harmful to Your Conversions
Not sure which aspect of your implementations harmed your
conversions? Here are a few points to double-check.
Conversion
rate optimization (CRO) is not an easy task. Professionals who have woven their
way over, under, and through many testing and optimization initiatives will
find it difficult. It is because it necessitates combining all of your
expertise in each digital marketing
channel to create a logical and efficient online customer experience. It is
research-driven and necessitates testing numerous concepts to arrive at one
optimal solution that inspires your audiences to convert.
The
procedure might be perplexing, as you must consider your channels, clients, and
external aspects that may affect your conversions. Mistakes are unavoidable;
however, the good news is that there are "common sense" things you
can automatically avoid, so you don't harm your conversions.
It
is something we've learned the hard way through innumerable concepts tested and
experiments that didn't provide the desired outcomes; we've shared them with
you below.
Things To Avoid To Increase Conversions
It
is beneficial to learn from your mistakes. However, it said that it is better
to learn from the mistakes of others. So, a word to the wise: Don't squander
time and resources attempting to test these well-known conversion rate
optimization traps.
1. Being Overly Unclear In Your Offer
Nothing
turns off your clients faster than ambiguous promises. As a result, your offers
on your landing pages and/or websites should be obvious and promptly
communicated to your audience. Before they do business with you, your audience
needs to know what they can anticipate from you. To put it another way, you
must first gain the trust of your target
audiences before attempting to convert them into consumers.
There
are several strategies to avoid this and increase conversions. Here are a few
examples:
- Provide exact amounts rather than
implying size with terms like "massive" discounts.
- Display photographs or other visual
representations of your goods or service.
- If there is a limited offer, clearly
mention the dates of inclusion and any mechanics or terms they must follow
to take advantage of it.
- Alternatively, employ contextually
relevant terms that speak to their goals and/or pain concerns.
2. Using The Incorrect Call-To-Action (CTA)
Even
marketers who are not CRO practitioners will get this. We won't be the last to
tell you so. The most common mistake in every CRO endeavor is failing to use
the appropriate call to action. What exactly mean by this? Consider a
transactional page on your website. This page contains all of the information a
customer needs to contact you or locate your stores. If that's the case for
you, your next natural step should be to request that they contact and/or visit
you or organize an appointment.
Instead,
you provide a CTA that reads, "Learn More." Doesn't that seem
contradictory? And there are only two possible outcomes from here:
- They leave your page because your CTA
turned them off, or
- they click the CTA and are taken away from
your transactional page and to an informational page.
Instead,
you provide a CTA that reads, "Learn More." Doesn't that seem
contradictory? And there are only two possible outcomes from here: They leave
your page because your CTA turned them off, or they click the CTA and are taken
away from your transactional page and to an informational page.
3. Information
Overload On Your Landing Pages.
Online
audiences scan stuff rather than read it. Put it down to the flow of content
your consumers are exposed to daily, which causes tiredness and distracts them. Nobody
has time anymore to read long product descriptions. So, a website landing page
with far too much content (to put it mildly) will turn away your consumers
faster than it took you to convince them to visit. So, is it better to have
fewer landing pages in that case? No. Certainly not.
The
trick here is to strike a balance between length that meets your consumers'
needs and keeping the focus on your copy to underline how your offers answer
their problems. Take a step back and examine your product messaging using
heuristics or simple questions such as:
- What value in your products and/or
services are your customers focusing on that I may emphasize in the copy?
- How can I eliminate "fluff" or
extraneous words that do not convey the substance of my landing page?
- What buzzwords do they use while describing or discussing my products/services?
4. Making
Use Of Generic Images And Essential Graphics
Branding
has undeniable marketing
benefits, and it builds emotional connections with your audience, establishes
your company's identity, and promotes growth. As a result, we all emphasize the
necessity of avoiding generic images when leveraging branding in the context of
CRO. Simply put, stock and generic photographs do not highlight your branding.
To gain the attention and, more significantly, conversions of today's online
audience, your business must demonstrate its
individuality.
5. Attempting
To Do Everything At Once
Have
you ever encountered a page requiring you to do too much? Like attempting to
get you to join up for a newsletter while simultaneously asking you to complete
a survey and possibly schedule a consultation call?
Didn't
it merely want you to dismiss the tab? If that's how you feel, it's probable
that your website visitors do as well. When building landing pages that
convert, it's crucial to maintain their attention on one thing at a time.
Doing
the contrary would likely turn them off for good, causing you to lose a
potential customer today and for the foreseeable future.
6. Over-Reliance
On Testimonies
Don't
worry; this isn't referring to the social proof you included on your landing
pages. Instead, this refers to your message mining and consumer research to
identify buzzwords people use, which you can subsequently add to your copy.
"But
wait, isn't it important to have customer feedback?" Yes, it most surely
is. While essential, not all of them warrant action. For example, a tutorial
video on how to use your products could be a wishlist feature for one of your
audiences. However, if this consumer is the only one who wishes for it, and if
implementing it would just slow down your site, is it worth the hassle of
satisfying?
Yes,
testimonials provide a wealth of information to absorb about your products.
However, consumer feedback frequently needs to be confirmed before you can use
it to improve your optimizations, which is only one reason why verifying consumer feedback is essential.
7. Failing
To Define Your Value Proposition
We said a while back that lengthy landing pages drive off customers, and this last point is one of the reasons. While beneficial to your search engine optimization efforts, long copies may be detrimental to your conversion rate optimization attempts. It is because extended, often roundabout explanations of your products and/or services bury the actual value you intended to communicate. Writing clean and succinct copy is recommended to ensure your target audience understands your value propositions. Creating this resonance is crucial for guiding them to the conversions you seek.
Takeaways
Numerous
conversion rate optimization approaches can use to achieve your goals, whether
in lead generation, sales, or website visits.
However,
as many paths as there are to go, there are just as many potholes in the road.
You'll need to be cautious about your actions so that you don't fumble and make
blunders you'll regret later. Aside from the main problems mentioned above,
here are some final reminders:
- Testing is an ongoing process. Conversion rate optimization is more
than just one successful iteration. It will continue as long as your
audiences and the web world evolve. In this current atmosphere, a
development mentality actively seeks to challenge your best practices
rather than settling for what works now.
- Test the best practices. The idea that best practices sets in
stone are a frequent misunderstanding. However, this thinking keeps you
locked using outmoded conversion-boosting strategies and approaches.
Instead, approach these habits to learn how to improve on them.
- Allow your blunders to guide your future
strategies. It
isn't simply about the errors we stated earlier. More significantly, this
is how you should perceive your mistakes in testing. Yes, these were
losses at the time, but the lessons you learned from them will be helpful
in future optimizations.
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